What is Protective DNS? Tools, Benefits, and Best Practices

· 9 min read
what is protective dns

Cyber threats like malware, phishing, and ransomware put your devices and data at risk every time you go online.

But, one of the most effective (and often overlooked) ways to stop these threats before they reach your network is with Protective DNS (Protective Domain Name System).

Even organizations like the Cybersecurity and Infrastructure Security Agency (CISA), the National Security Agency (NSA), and the National Cyber Security Centre (NCSC) recommend using protective DNS as part of your cybersecurity strategy.

So, what exactly is it, and why is it so important?

In this guide, you’ll learn:

  • What is protective DNS
  • How it works
  • Why it matters more than ever
  • Benefits of using protective DNS
  • The top tools
  • Best practices to keep you safe

Let’s get started.

What Is DNS?

Before we explain protective DNS, we need to understand what DNS is.

DNS (Domain Name System) is what helps turn easy-to-remember domain names, like example.com, into the numbered IP addresses that computers use to find websites. Without DNS, you'd have to remember and type in long numbers to visit your favorite sites.

When you try to visit a website, your device sends a request out to a DNS server. This process is called outbound DNS resolution. The server then responds with the returned IP address of the website, allowing your device to connect to it.

What Is Protective DNS?

Protective DNS (PDNS) analyzes DNS queries and checks the requested domain against real-time threat intelligence feeds to stop phishing, malware, and other cyberattacks. It helps block access to dangerous websites before your computer connects to them. 

Think of it like a security guard standing at the door of your internet connection. If a site has known malicious content, such as a phishing site or a malware host, protective DNS blocks it. Your browser never loads the site, and your device and network stay safe.

Why Is Protective DNS Important?

The internet is full of traps, and protective DNS helps prevent threats early and enforces secure browsing policies. This DNS protection is essential for blocking malware and preventing DNS-based attacks.

Some of the most common cyber attacks it helps prevent include:

  • Phishing – fake sites that steal passwords
  • Malware – viruses, spyware, and ransomware used for malware distribution
  • Botnets – infected devices controlled by hackers
  • Command & control servers – used by attackers to take over infected machines

Protective DNS blocks access to these threats before they can do damage. It’s like stopping a burglar before they even reach your front door.

How Protective DNS Works (And How It Blocks Threats)

PDNS services work by intercepting DNS requests and evaluating malicious domains based on various threat intelligence sources. Here’s a simplified breakdown:

  1. You try to visit a website
  2. Your device sends a DNS request asking where that site is located
  3. A protective, policy-based DNS resolver evaluates each domain request against your security policies, checking that malicious connection attempts are stopped before they can do damage
  4. If the site is safe, your connection proceeds as normal, and DNS responses are returned
  5. If the site is deemed malicious – hosting phishing, malware, or command-and-control infrastructure, for example – it is blocked instantly

How Protective DNS Detects and Blocks Threats

Protective DNS uses several techniques to detect and block threats:

By stopping harmful connections before they occur, protective DNS reduces your attack surface and enhances your overall cybersecurity posture.

Who Should Use Protective DNS?

In short, everyone. But especially:

  • Businesses – Protect employees, remote users, and sensitive data. DNS filtering is easier and faster to manage than antivirus or firewalls alone.
  • Families – Keep kids safe from adult sites, scams, and harmful content.
  • IT Teams and Cybersecurity Pros – Protective DNS adds another layer of defense. It works even if someone clicks the wrong link or opens a risky email, helping to mitigate threats before they can cause damage.

Benefits of Protective DNS

Let’s break down the key benefits:

✅ 1. Stops Threats Early

Protective DNS blocks malicious websites before they can download malware to your devices. This prevents ransomware, viruses, and other harmful software from entering your network, thus reducing the chance of infection.

✅ 2. Reduces Phishing Attacks

Phishing websites trick people into entering passwords or personal information. Protective DNS blocks these fake sites, protecting you, your business, and your employees.

✅ 3. Works Everywhere

Protect devices on any network. Some services even work on routers. It’s even great for securing remote workers or those who travel often.

As long as all outbound DNS traffic flows through a secure DNS service, it’s protected.

✅ 4. Easy to Deploy

Unlike complex security software, protective DNS works at the network level. No heavy apps, software, or hardware is needed, and you can protect all devices on your network by changing just one setting.

✅ 5. Customizable Filtering Policies

You can block whole categories – like gambling, social media, or adult content – based on your needs. Some tools offer granular control by allowing you to block individual apps, tools, and platforms.

✅ 6. Better Visibility

Most protective DNS services give you detailed analytics and reports showing what threats they've blocked. This helps you understand your security posture and catch risky behavior or problem areas early.

✅ 7. Improves Network Performance

By blocking unwanted traffic and malicious sites, protective DNS can actually make your internet faster. Your bandwidth isn't wasted on dangerous or unnecessary connections.

✅ 8. Cost-Effective

Compared to dealing with a cyber attack, protective DNS is extremely affordable. The cost of prevention is always less than the cost of recovery.

✅ 8. Data Protection & Endpoint Security

Whether you’re a business or an individual user, protective DNS enhances data protection by blocking access to harmful sites that could compromise your network or devices and steal sensitive information. 

Top Protective DNS Tools in 2025

There are several protective DNS tools, each with its own strengths. However, Control D stands out as the best all-around security service for most users, offering a rare combination of advanced features, privacy, and flexibility, without the complexity or high cost.

Tool Best For Key Features Pros Cons
⭐ Control D
(Best Overall)
Flexibility, privacy & usability Custom blocklists,
Malware/phishing/ad blocking,
Router/device setup,
MDM/RMM support
Enterprise-grade security,
Customizable,
Affordable,
Privacy-first
No URL-level filtering
Cisco Umbrella Large enterprise environments DNS-layer protection,
Threat analytics,
Cisco integration
Enterprise-grade security,
Detailed reporting
Expensive,
Steep learning curve,
Weak support
Cloudflare Gateway Speed and infrastructure DNS filtering,
Zero Trust integration,
Fast global network
Fast,
Scalable,
Good analytics
Costly advanced features,
Ecosystem lock-in

How to Choose the Right Protective DNS Tool

When choosing a protective DNS solution, look for these key features:

🛡️ Threat Intelligence

A strong Protective DNS service should pull from multiple threat intelligence sources and update its database continuously.

This matters because many basic solutions only block common domains that are already well-known to be dangerous, but that leaves out all other potential domains. Threat actors know this, and often register new domains to bypass those static blocklists.

That’s why the best Protective DNS solutions don’t just rely on known malicious domains, but they actively detect and block suspicious or unknown domains in real time.

⚙️ Custom Policies

You should be able to create rules for different groups of users. For example, you might want stricter filtering for guest networks than for IT staff or for your marketing department compared to your web development team.

📊 Reporting and Analytics

Good protective DNS services provide detailed analytics and reports showing:

  • What threats were blocked
  • Which users triggered the most blocks
  • Traffic patterns and trends
  • Top blocked categories

⚡ Performance

The service should be fast and reliable. Look for:

  • Low latency 
  • High server uptime
  • Multiple server locations

🔗 Integration

The solution should integrate well with your existing security tools and provide APIs for automation.

💰 Cost

When choosing a protective DNS solution, cost is always a consideration, but a higher price doesn’t always mean better performance. Enterprise options come with premium pricing, yet they can lack the flexibility and granular control that many organizations need. 

However, some affordable alternatives offer enterprise-grade protection at a fraction of the cost, while still delivering advanced custom filtering, user-level controls, and privacy-first policies.

Rather than focusing solely on price, consider how well a solution fits your organization’s security needs, scale, and ability to adapt to different user environments.

Best Practices for Using Protective DNS

Want to get the most out of protective DNS? Follow these best practices:

✅ 1. Start with a Baseline Policy

While it's tempting to block everything and only allow specific sites, this approach is usually too restrictive. Begin with category-based content filtering for a blanket, baseline approach. This could include: 

  • Malware
  • Phishing
  • New Domains
  • Adult Content
  • Gambling, etc.

You can always make changes to this later.

✅ 2. Create User Groups

In modern enterprises, different user groups often need different policies based on their environments, particularly for remote or hybrid workers. Set up different policies for different types of users:

  • Marketers might need access to social media
  • Developers might need access to code repositories
  • General team members might have more restrictions
  • Remote teams might have different restrictions compared to on-site teams
💡
Tip: Control D allows you to leverage Multiple Enforced Profiles to create an organization-wide Profile that you can layer additional, more specific Profiles on top for tailored filtering policies.

✅ 3. Use It Everywhere

Set it up on all your devices, or better yet, your router, so every connected device is protected.

💡
Tip: Control D integrates with all major RMM/MDM platforms, allowing you to roll it out to thousands of devices in minutes.

✅ 4. Monitor and Adjust

Regularly review your analytics and reports, and adjust policies based on the insights you gain. If legitimate sites are being blocked, add them to your allow list.

💡
Tip: Control D allows you to schedule daily, weekly, or monthly email reports for a summary of activity.

✅ 5. Educate Your Team

Even with the best tools, human error matters. Teach your team or family about phishing and safe browsing, and explain why certain sites are blocked and how to request access to legitimate sites that might be mistakenly blocked.

✅ 6. Test Your Setup

Regularly test your protective DNS by trying to visit known malicious sites (safely, using test domains) to make sure blocking is working.

💡
Tip: Control D's free Website Link Checker shows if a domain is generally safe. For results based on your own filtering rules, use the Domain Test tool in the dashboard to check how a domain behaves when being accessed through a specific Endpoint and Profile.

Difference Between DNS Security and Protective DNS

DNS Security is a broader term that encompasses all methods of protecting the DNS infrastructure itself, such as ensuring queries aren’t intercepted, servers aren’t compromised, and threats like DNS hijacking or DNS spoofing are prevented. 

Protective DNS is a specific type of DNS security that focuses on blocking malicious domains, filtering content, and preventing threats like malware and phishing before connections are made

Think of it this way: DNS security secures the entire postal system; protective DNS is the guard checking each letter before delivery.

Most organizations need both. Fortunately, many modern DNS services combine these layers, both securing your DNS infrastructure while also actively filtering threats for end-to-end protection.

Final Thoughts: Stay Safer with Protective DNS

Protective DNS is one of the most effective and affordable ways to improve your cybersecurity posture. By filtering dangerous websites before they can reach your network, you prevent many attacks from ever starting.

This approach to DNS protection helps you redirect users away from malicious sites while maintaining normal access to legitimate resources.

The key is choosing the right solution for your needs and implementing it properly. Start with basic protection and gradually add more advanced features as you learn what works best for your organization.

🧑‍💻
Learn more about how Control D can keep your business safe online within minutes. Book a no-obligation call with a product expert👇

Frequently Asked Questions (FAQs)

1. Is protective DNS the same as a firewall?

No. Firewalls block traffic after it reaches your network. Protective DNS blocks threats before a connection is made by analyzing DNS requests at the query level.

2. Can protective DNS block ads and trackers too?

Yes! Tools like Control D can block ads, trackers, and even social media widgets for faster, safer browsing via comprehensive content filtering.

3. Does protective DNS slow down my internet?

No. Most protective DNS services are fast. In many cases, they can even speed things up by blocking ads and tracking scripts, reducing the overall DNS traffic load.

4. Can I use protective DNS on my phone?

Yes. You can use Control D or similar tools on Android and iOS for protection on the go, ensuring that all your DNS queries are filtered regardless of your location.

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